2026 GenServe Employee Benefits
What’s New for 2026!
New Medical Plans
GenServe is excited to offer new medical coverage through Cigna.
New Dental Plans
Dental coverage is now provided by Cigna. The Cigna DHMO is only available in certain states.
Flexible Spending Accounts (FSA)
FSA and Commuter benefits are now available to eligible employees.
Voluntary Short-Term Disability
Eligible employees may enroll in voluntary short-term disability coverage.
More Voluntary Benefits
You now have access to additional options like pet insurance, legal services, ID theft protection, and employee discounts.
Read Your Benefits Guide
Important Documents
Enroll Online
New Users
How to Begin Open Enrollment if You’ve Never Registered on Employee Navigator
1. Access the Registration Link — (Blue ‘New Users Enrollment’ button above)
Go to the Employee Navigator registration page.
2. Fill Out the Setup Form
• Use Company Identifier: GenServe
• Create your username and password
3. Start Enrollment
• Select “Start”
• Click “Begin Enrollment”
4. Verify & Enter Information
• Confirm and enter personal details for yourself and any dependents
5. Click “Get Started”
• Proceed with your enrollment selections
Provider Contact Information
Cigna Benefits Education
Medical — Cigna
Dental — Cigna
Vision — United Healthcare
Health Saving Account — HSA Bank (through Cigna)
Flexible Spending Accounts — WEX
Life and Disability — Overview
Life and Disability — The Hartford
Employee Assistance Program (EAP) — Guidance Resources
Commuter Benefits — WEX
Legal Services — LegalEase
Identity Theft Protection — Experian
Pet Insurance — MetLife
Employee Discount Program — PerkSpot
Retirement — Voya
Provider Informational Videos
WEX — Flexible Spending Accounts
Experian — Identity Theft
WEX — Commuter Benefits
Know Where to Go for Care
Virtual Care
24/7/365 via video or phone
$$$
- Allergies
- Earaches
- Minor health issues (headaches, nausea, cold and flu symptoms)
- Sinus pain
- Skin rashes
- UTIs and pinkeye
Primary Care Provider
Weekdays
$$$
- Changes to medications
- Minor health issues (migraines, cold and flu treatment, etc.)
- Ongoing care for chronic conditions
- Treatment for depression/anxiety
Urgent Care
Usually open every day, evenings, and holidays
$$$
- Animal bites
- Minor cuts that require stitches
- Sinus pain
- Sprains and strains
- X-rays
Emergency Room
24/7/365
$$$
- Chest pain
- Life-threatening allergic reactions
- Loss of consciousness
- Major injury
- Severe asthma
- Significant blood loss
Frequently Asked Questions
Can I Change My Benefits During the Year?
Qualifying life events include, but are not limited to:
- Birth or adoption of child
- Marriage, divorce, or legal separation
- Change in eligibility or employment status
- Death of your spouse or covered child
- Loss of other health coverage
You must notify Human Resources within 30 days of the qualifying event to make changes to your coverage. You will need to provide documentation of the event, such as a marriage license, divorce decree, or birth certificate. Benefit changes must be consistent with the qualifying event.
How Can I Save Money with a Tax-Free Account (HSA, FSA, and Commuter Benefits)?
For 2026, the contribution limits are:
- HSA: $4,400 (Individual) / $8,750 (Family)
- Healthcare FSA: $3,400
- Dependent Care FSA: $7,500 (or $3,750 if married but filing separately)
- Commuter Benefits: $340/month
Contribution limits are set annually by the IRS.
How Do I Enroll Or Update My Benefits?
To begin enrollment, go into Employee Navigator Register Link > Fill out Setup Form (use Company Identifier: GenServe) and create username and password > Enrollment (select “Start” > Click “Begin Enrollment” > Verify and enter some personal information for you and dependents > Click “Get Started”
After all elections have been made, please review and read the acknowledgement. If you are comfortable with your elections, please sign by clicking “Click to Sign” to finalize your elections.
Your enrollment is not complete until you finish this last step.
Benefits Snapshot
Medical
Virtual Care
Virtual care brings the doctor to you — including on nights, weekends and holidays. It’s a convenient and cost-effective alternative to traditional care.